Job Description
Job description
Job Role: Customer Support Executive -Voice
Location: Mohali (Work From Home)
Job Details
- Rotational Shifts (247) Day, Evening, and Night Shifts
Eligibility Criteria
- 12th Pass and Graduates can apply
- Freshers are welcome
- Experienced candidates with a minimum of 6 months of experience in the Customer Service industry are preferred
Requirements
Job description
Job Role: Customer Support Executive -Voice
Location: Mohali (Work From Home)
Job Details
- Rotational Shifts (247) Day, Evening, and Night Shifts
Eligibility Criteria
- 12th Pass and Graduates can apply
- Freshers are welcome
- Experienced candidates with a minimum of 6 months of experience in the Customer Service industry are preferred
Required Skills
- Basic communication skills in English and Hindi
- Customer-centric attitude and willingness to work in rotational shifts
Selection Process
- HR Screening
- Chat Simulation
- Operations Interview
Assessment Criteria
- Versant Score: Level 3 or above
- Typing Speed: Minimum 25 WPM with at least 90% accuracy
Interested Candidate please share CV's on Varsha.Pareek@teleperformance.com/6283776773
Role: Customer Service
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other