Job Description
Part-Time Work From Home | Customer Support Executive
Job Type: Part-Time
Work Mode: 100% Permanent Work From Home
Location: PAN India
Process: Chat + Blended Process
Shift: Rotational | 5.5 working hours (excluding breaks)
Salary: 9,000 In-Hand
Joining: Immediate Joiners Preferred
Requirements
Job description
Part-Time Work From Home | Customer Support Executive
Job Type: Part-Time
Work Mode: 100% Permanent Work From Home
Location: PAN India
Process: Chat + Blended Process
Shift: Rotational | 5.5 working hours (excluding breaks)
Salary: 9,000 In-Hand
Joining: Immediate Joiners Preferred
Eligibility
12th Pass / Graduates
Freshers and experienced candidates can apply
Good Hindi and English communication skills
Strong interpersonal and customer-handling skills
Candidates must have a valid PAN Card
Only candidates comfortable with visiting the Lucknow office for the mandatory Versant Test will be considered for further processing
Preference will be given to candidates from the specified/preferred locations, considering the current requirements of the role. At this stage, we may be unable to consider applications from candidates based in Jammu & Kashmir and Kolkata.
System Requirements Mandatory
Laptop is mandatory
Processor:
Ryzen 5 or above
Intel i3 10th Gen or above
Intel i5 8th Gen or above
Intel i7 6th Gen or above
RAM: 8 GB
Storage: 128 GB SSD or above
Operating System: Windows 11 Pro Mandatory
Internet: Minimum 100 Mbps Wi-Fi Mandatory
Power Backup: Mandatory
Windows laptops only; Mac/other operating systems will not be accepted
Interview & Selection Process
Screening Round
HR Round
OPS Round
Assessment
Mandatory Versant Test at the Lucknow Office
Key Skills & Requirements
Excellent communication and interpersonal skills
Good customer-handling and problem-solving abilities
Ability to think independently and make effective decisions
Ability to work under pressure
Good team-player attitude
Willingness to learn and implement new ideas
Good computer skills and proficiency in MS Excel
Strong organizational and time-management skills
Good decision-making abilities
Roles & Responsibilities
Handle customer queries professionally
Resolve customer concerns and provide appropriate solutions
Maintain a positive customer experience
Follow process guidelines and quality standards
Important Note
A valid PAN Card is mandatory for this role. Candidates without a valid PAN Card will not be eligible to proceed with the hiring process.
Candidates must be comfortable travelling to the Lucknow office for the mandatory Versant Test. Candidates who are not comfortable visiting the Lucknow office for the test will not be considered for further processing.
How to Apply
Interested candidates can share their updated resume through:
Email: sheeren.anwar@niftelresources.com
WhatsApp: 88107 67086