Job Description
Job Opening: Customer Support Associate (Voice Process Hindi & English)
We are currently hiring for our Voice Process (Hindi+ English) with 100% Work from Home.
For further details contact 6291707604 (WP)
Designation
Customer Support Associate
Job Role
Resolve customer queries via voice calls
Job Details
Contractual role for 3 months
Fixed salary
Requirements
Job Opening: Customer Support Associate (Voice Process Hindi & English)
We are currently hiring for our Voice Process (Hindi+ English) with 100% Work from Home.
For further details contact 6291707604 (WP)
Designation
Customer Support Associate
Job Role
Resolve customer queries via voice calls
Job Details
Contractual role for 3 months
Fixed salary
Eligibility Criteria
Minimum education: Higher Secondary (12th Pass)
Minimum 1year of BPO experience (with documents)
Freshers are also welcome
Work Details
Work timing: 247 rotational shifts
5 working days with 2 rotational weekly offs
Maximum age limit: 40 years
Skills Required
Excellent verbal communication skills in English and Hindi
No major MTI (Mother Tongue Influence) for voice process
Interview Process
HR Round (Video Call; E-Aadhaar mandatory for WFH)
Typing Test (Minimum 25 WPM / 90% accuracy)
Final round (Google Meet; selfie with Aadhaar is mandatory)
Compensation
1.75 Lacs to 2 lacs
System Requirements
OS: Windows 10 or 11
RAM: 8 GB or above
Processor: i5 5th gen or Ryzen 5 5th gen (minimum)
Internet: Minimum 20 Mbps connection (Upload/ Download)
Power backup
Noise-cancelling USB headset
Documents Required
Aadhaar Card (with complete Date of Birth) Mandatory
E-Aadhaar Mandatory
PAN Card Mandatory
Educational documents (10th & 12th mark sheets)
For experienced candidates:
Experience Letter
Offer Letter
Last 3 months payslips
Interested candidates can share their resume to this email [jp001117444@techmahindra.com]. And for further details reach out to this (6291707604) number.