Job Description
Job description
Job Opening: Customer Support Associate (Voice Process Hindi & English)
We are currently hiring for our Voice Process (Hindi+ English) with 100% Work from Home.
For further details contact 6291707604 (WP)
Designation
Customer Support Associate
Job Role
Resolve customer queries via voice calls
Requirements
Job description
Job Opening: Customer Support Associate (Voice Process Hindi & English)We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home.DesignationCustomer Support Associate Job Role
Resolve customer queries via voice calls
Job Details
Contractual role until DOJ+90Days (For 3 Months)
Fixed salary
Eligibility Criteria
Minimum education: Higher Secondary (12th Pass)
Minimum 12 months of BPO experience (with documents)
Freshers are also welcome
Work Details
Work timing: 247 rotational shifts
5 working days with 2 rotational weekly offs
Maximum age limit: 40 years
Skills Required
Excellent verbal communication skills in English and Hindi
No major MTI (Mother Tongue Influence) for voice process
Interview Process
HR Round (Video Call; E-Aadhaar mandatory for WFH)
Typing Test (Minimum 25 WPM / 90% accuracy)
Final round (Google Meet; selfie with Aadhaar is mandatory)
Compensation
Experienced Candidates: 14,500/- In-hand (Minimum 12 months experience required)
Freshers: 12,400/- In-hand
System Requirements
OS: Windows 10 or 11
RAM: 8 GB or above
Processor: Core i5, Gen 5 or above , Ryzen 5 or above
Internet: Minimum 20 Mbps connection (Upload/ Download)
Power backup
Noise-cancelling USB headset
Documents Required
Aadhaar Card (with complete Date of Birth) Mandatory
E-Aadhaar Mandatory
PAN Card Mandatory
Educational documents (10th & 12th mark sheets)
For experienced candidates:
Experience Letter
Offer Letter
Last 3 months payslips
Interested candidates can share their resume to this email [sakshi.priya3@techmahindra.com].
NOTE: For call , candidates can reach out to this number (7482986298). Don't call after 8PM
(Use this number just for call don't share your CV in this number, Share your CV via mail only [sakshi.priya3@techmahindra.com).
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Temporary/Contractual
Role Category: Voice / Blended
Education
UG: Graduation Not Required