Job Description
Join us in creating a vibrant environment where you will build knowledge and support others
You will participate in problem-solving discussions, fostering a collaborative atmosphere
Your enthusiasm for Service Desk Management will shine as you engage with various challenges and opportunities
We are excited to see how you can contribute to our mission and help us grow together! Assist in ensuring production systems are available and operating smoothly
Drive incident and outage resolution while maintaining clear communication
Facilitate the restoration of service to the production environment
Establish disaster recovery procedures and maintain data retention practices
Requirements
BONUS POINTS IF YOU HAVE:
Intermediate proficiency in Customer Support
Advanced proficiency in Troubleshooting
Expert proficiency in Communication Skills
Master proficiency in Problem Solving
Intermediate proficiency in Technical Documentation
Role: Telecom - Other
Industry Type: IT Services & Consulting
Department: Engineering - Hardware & Networks
Employment Type: Full Time, Permanent
Role Category: Telecom
Education
UG: Any Graduate
PG: Any Postgraduate