Job Description
Job description
Job Opening: Customer Support Associate (Voice Process Hindi & English)We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Home
.Designation
Customer Support Associate
Job Role
Resolve customer queries via voice calls
Job Details
Contractual role until 31st October
Fixed salary
Requirements
Eligibility Criteria
Minimum education: Higher Secondary (12th Pass)
Minimum 6 months of BPO experience (with documents)
Freshers are also welcome
Work Details
Work timing: 247 rotational shifts
5 working days with 2 rotational weekly offs
Maximum age limit: 40 years
Skills Required
Excellent verbal communication skills in English and Hindi
No major MTI (Mother Tongue Influence) for voice process
Interview Process
HR Round (Video Call; E-Aadhaar mandatory for WFH)
Typing Test (Minimum 25 WPM / 90% accuracy)
Final round (Google Meet; selfie with Aadhaar is mandatory)
Compensation
Experienced Candidates: 1,90,000 TCTC (Minimum 6 months experience required)
Freshers: 1,68,000 TCTC
System Requirements
OS: Windows 10 or 11
RAM: 8 GB or above
Processor: Core i5, Gen 5 or above , Ryzen 5 or above
Internet: Minimum 20 Mbps connection (Upload/ Download)
Power backup
Noise-cancelling USB headset
Documents Required
Aadhaar Card (with complete Date of Birth) Mandatory
E-Aadhaar Mandatory
PAN Card Mandatory
Educational documents (10th & 12th mark sheets)
For experienced candidates:
Experience Letter
Offer Letter
Last 3 months payslips
Interested candidates can share their resume to this email [jp001117444@techmahindra.com]
.For call , candidates can reach out to this number (6291707604)