Job Description
Job Overview
You'll be part of Amazon's Customer Service team, helping customers with queries about online shopping, identity verification, account security, purchase order support, and more. Our mission is to be Earth's most customer-centric company, and you'll play a key role in achieving that goal by being the first point of human contact for customer support.
Duties & Responsibilities
Requirements
Why You'll Love Amazon
One of the great things about joining Amazon's Customer Service team is that you don't need past experience in customer service. You'll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
Medical insurance
Office perks to suit your needs including 24/7 food and beverage options, games room, and interfaith prayer, lactation and quiet rooms when you need privacy
Site transportation allowance
Meal allowance of 1,100 Rs/Month
Night shift premium pay
Lifestyle benefits and retail discounts through our Amazon Extras program
Self-directed and instructor-led training to get you up to speed
Ongoing learning opportunities to develop your skills
Employee support programs and resource groups
A full list of benefits and criteria for each to be offered a successful applicant can be found on our benefits page: https://www.amazon.jobs/en/benefits
Requirements
You must be 18 years or older.
You must have completed 10+2 education (12th grade) freshers and experienced candidates welcome.
You must be proficient in English, including the ability to understand and adhere to all job requirements.
You must be authorised to work in India.