Job Description
Job description
Job Opening: Customer Support Associate (Voice Process Bengali & English)
We are currently hiring for our Voice Process (Bengali+ English) with 100% Work from Home.
For further details reach out to this (6291707604) number.
Requirements
Job description
Job Opening: Customer Support Associate (Voice Process Bengali & English)
We are currently hiring for our Voice Process (Bengali+ English) with 100% Work from Home.
For further details reach out to this (6291707604) number.
Designation
Customer Support Associate
Job Role
Resolve customer queries via voice calls
Job Details
Contractual for 90 Days
Fixed salary
Eligibility Criteria
Minimum education: Higher Secondary (12th Pass)
Minimum 6 months of BPO experience (with documents)
Freshers are also welcome
Work Details
Work timing: 247 rotational shifts
5 working days with 2 rotational weekly offs
Maximum age limit: 40 years
Skills Required
Excellent verbal communication skills in English and Bengali
No major MTI (Mother Tongue Influence) for voice process
Interview Process
HR Round (Video Call; E-Aadhaar mandatory for WFH)
Typing Test (Minimum 30 WPM / 90% accuracy)
Final round (Google Meet; selfie with Aadhaar is mandatory)
Compensation
Experienced Candidates: 1,90,000 TCTC (Minimum 6 months experience required)
Freshers: 1,68,000 TCTC
System Requirements
OS: Windows 10 or 11
RAM: 8 GB or above
Processor: Core i5, Gen 5 or above , Ryzen 5 or above
Internet: Minimum 20 Mbps connection (Upload/ Download)
Power backup
Noise-cancelling USB headset
Documents Required
Aadhaar Card (with complete Date of Birth) Mandatory
E-Aadhaar Mandatory
PAN Card Mandatory
Educational documents (10th & 12th mark sheets)
For experienced candidates:
Experience Letter
Offer Letter
Last 3 months payslips
Interested candidates can share their resume to this email [jp001117444@techmahindra.com]. And for further details reach out to this (6291707604) number.